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Southcross Auto Service

4.7

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Southcross Auto Service

5.0

See all reviews Write a review

Judy Huck

23:15 08 Jan 20

A simple job...replace headlight...connector was fried..electrical there, but not lighting bulb...electrical wiring always a mystery and time consuming...did they handle in a timely and efficient manner? Of course, as they have always..well done, great confidence in this team at Southcross Auto...thank you Southcross

Dustin Hudyma

02:13 08 Jan 20

Great service !!!!

Jay

23:12 20 Dec 19

Prices always seem to be fair and I can usually get a loaner if I call ahead. Most repairs are done in 24 hours. I’ve been very happy with the service at Southcross.

MERRIBETH RIES

18:04 19 Dec 19

Just what you would expect from a local shop that has been around for years: Steve and Kevin are very welcoming and knowledgable. Found my engine problem and fixed only what I needed. I highly recommend Sourhcross Auto.

Anthony Maggio

15:53 11 Dec 19

Everyone there is friendly and the work is done promptly. They have free WiFi if you want to sit and wait, and courtesy cars if you need them.

Matthew Johnson

21:19 05 Dec 19

Great work, Great Service, a team that I can count on to treat me right!

Bryan Wilkins

17:20 05 Dec 19

They've taken care of our cars for years and always provide fast quality service, fair pricing, and honest assessments. They proactively let me know which repairs are urgent and which can wait. They stand behind their work and will continue to be our preferred service shop.

Andrew Colby

03:23 04 Dec 19

Great customer service, honest, fair, friendly. Reasonably priced. Great place to have your auto repaired. I highly recommend Southcross Auto Service.

Doug Becker

18:40 25 Nov 19

I have been bringing my vehicles here for many years and have always been happy with the service, price and quality of the repairs. Steve and company will find the problem and call you with a quote and a time frame to complete the repairs.

Stephen Fossbinder

21:52 22 Nov 19

They evaluated the problems I had with my Jeep on two separate occasions for two separate problems. It was explained to me thoroughly what was wrong on both occasions and what it would cost to repair the problem. They understood that safety was a prime priority and that additional service was up for discussion. I was told of all the potential work that could be done and what it would cost. Both times were very honest appraisals and the work done was excellent and extremely swift. Fixed right the first time!!!

Kirk Devnich

12:00 09 Nov 19

Perry, Nate, and all the guys in the shop actually care about their customers!!! They took on an impossible job for me, and were all smiles when they finished! You DEFINITELY gotta check this place out!!!

Madison Ortiz

15:04 06 Nov 19

They were kind and efficient, and I would absolutely recommend coming here!

David Settergren

13:16 31 Oct 19

From the time you walk in and drop off your car, until you pick it up and take it home, Kevin keeps you well informed.The shop is Always clean and efficient .Kevin follows up to make sure all went well.Great crew. A good place to go for your service needs.Thanks Again GuysDavid S

Alan Collins

08:53 24 Oct 19

Fantastic guys and service. They don't rip you off. I really love them and highly recommend them.

Tiffany Coleman

08:13 25 Sep 19

Southcross Auto Service is unbeatable. Staff was very friendly and helpful, the service was great and the prices were reasonable.

Mark Capistrant

11:08 21 Sep 19

Finally! An auto shop that is honest, clear, kind and responsible. Ever wondered what happened to automotive repairs that were accurate and honest and didn't treat you like just a signature on the bill? Now you know. Try them out, you won't be disappointed. Love these guys.

Joe Greenfield

13:03 14 Sep 19

I really like bringing my truck here. They are always honest and fair.

Lance Pachon Mueller

23:42 17 Aug 19

I have nothing but compliments for this place. I read about this place from the reviews. My girlfriend was having car troubles she wanted to take care of ASAP. They made her feel at ease. They looked into everything she requested and then some. When they were finished with her car they were honest with her about the vehicle, they recommended against doing any replacements prematurely. They got her car running great and it was affordable. What I appreciated most was how they didn't try to inflate prices, they didn't treat her as if she was unaware. I have seen MANY auto shops treat my SO as if they had no idea what was going on and feed misinformation. I brought my car in about two weeks later to get it serviced before a big road trip. I got the same experience, honesty. They ran through everything I had issues with, resolved them, even took the cost of the loaner vehicle off without me even saying anything. I am kinda shocked because I never expect that kinda of service from Auto Shops. So praise where praise is due. I will recommend this place to anyone that asks.

Rick Van Eps

23:28 16 Aug 19

dave taber

14:52 11 Aug 19

Rock solid auto service professionals. I have been taking my vehicles there for 6+ yrs and will continue to do so. I will also continue to refer my friends and business associates to them.

Pamela Currie

02:27 07 Aug 19

Staff was very friendly and helpful, the service was great and the prices were reasonable. I would highly recommend this business.

Kyle Naus

00:46 05 Aug 19

They have taken good care of my cars. Reliable, friendly people. I will be going back in the future. Also, not needing an appointment was really nice.

Catherine Webb

13:13 03 Aug 19

Fantastic guys and service. They don't rip you off. I really love them and highly recommend them.

Tony Washington

22:56 24 Jul 19

Outstanding service all around!

John Konopa

20:42 18 Jul 19

We have been taking our vehicles to Steve for over 30 years. His shop is the best independently owned repair shops in the south metro if not the Metro area. You will find him and his crew to be top notch and easy to work with. They are very fair with the repairs and will always work with you to make sure you are comfortable getting your car fixed - even though it is usually not the first thing folks want to be doing. He has nice loners to use if you repairs require it. His shop is not open on Saturday's but are open early in the morning and later in the evening. I highly recommend Southcross Auto for all your vehicle repairs or if you require an inspection on a vehicle your are thinking of buying.

David Houck

18:18 08 Jul 19

Steve and Tim at Southcross Auto have serviced both of our vehicles over the years. The work and follow-up is outstanding! Recently we had two front tires replaced. The tires work great. They completed the work ahead of schedule to meet our needs. I highly recommend them!DaveLakeville

Mike Bromberg

21:40 05 Jul 19

Outstanding service at a very fair price.

Shelly Capistrant

23:17 23 Jun 19

We have used Southcross Auto for years. These guys are always friendly, fair, and do quality work. They have loaner cars if you need one while they do the work. The waiting area is always nice and clean if you choose to wait instead.

ginny may

23:22 13 May 19

Being fairly new to the area and having a couple negative experiences with other local auto repair shops, I called Southcross Auto after reading other reviews. My brakes were going out. Tim answered and was very nice. He told me to bring it right in. I waited a short time in their comfortable commons area while they diagnosed my problem. They explained exactly what needed to be done and told me the cost. I received a courtesy vehicle while mine was being repaired. Within a few hours they called and let me know my car was ready. I felt very comfortable and well informed. I found my new auto shop. Thanks, Southcross and staff! I'll be back.

Wesley Adair

03:09 10 May 19

Ryan Webster

03:34 08 May 19

Chris Depies

15:36 07 May 19

I recently took my 2005 Sequoia in for a leak near the front of the vehicle. Southcross diagnosed the problem and fixed the problem within a few hours. They seem like a very competent and honest place to take a vehicle for service. I would recommend them to others.

Vickie Ouk

21:21 24 Apr 19

This shop exceeded my expectation. They are very down to earth and straight forward. I will be going here from now on for my future car needs

Marilyn Miller

05:15 19 Mar 19

Any issues with my cars are always clearly explained, the prices are fair and the work is completed quickly. I have not had to bring any of the cars back for the same problem

Thomas Lidholm

18:16 11 Mar 19

Nothing but quality coming from Steve and his team! Always honest with what issues need to be solved when, answers all questions with confidence and loads of information. You won't make a better choice for your vehicle!

Mark Nielsen

21:26 05 Mar 19

We have used Southcross for years. They are very knowledgeable and friendly to deal with and we are confident that we can trust the work is done right.

Christian Michael

20:52 05 Mar 19

Southcross Auto Service and it’s staff are professional, friendly and reasonably priced.

Tim and Betsy Kauffman

20:56 04 Mar 19

We've taken our vehicles to Southcross Auto for more than 15 years. Steve and his staff are friendly, knowledgeable and most importantly honest in servicing our vehicles. They answer all of our questions and don't pressure us into any service. They tell us when a service really needs to be done or when it can wait. They've helped us keep our daughter's 17 year old vehicle on the road and running well. We highly recommend Southcross Auto.

Arthur Suel

19:50 28 Feb 19

Steve and his staff are excellent, very upfront with what is wrong and what the estimate cost will be. Estimate is right on. I went there three years ago after a dealership said I needed a brake job and he called me up within a half hour and said there was no need at that time for this servicing. Very honest and trust worthly. Highly recommend as a place to get the car serviced and repaired. Art Suel

Chuck Schaefer

22:38 20 Feb 19

Great service, fast and and at a fair price.

Carrie Hustad

23:59 18 Feb 19

I have been using Southcross Auto Service for 10+ years! They have always been up front with costs, repairs that are needed and what repairs maybe able to wait and are friendly and easy to work with. I highly recommend my friends and family to Southcross Auto Service!

Erik Smeby

23:07 06 Feb 19

Honest and fair telling me what my jalopy really needed vs what could wait. Will be bringing it back for additionally service later

Nicolas Holzschuh

02:33 06 Feb 19

Fair honest work, kept me in the loop the whole time with no unpleasant surprises, and were able to take care of me with short notice!

Andy Rasmussen

14:51 22 Jan 19

Fantastic service, very friendly people, they really do take care of people. They really do understand how stressful it can be to have a vehicle in disrepair and be without transportation, they've made every effort to make the entire process as painless as possible, including providing a courtesy vehicle. They're affordable prices make them a great choice, but the peace of mind knowing that you have this fantastic group of people in your corner makes them invaluable in times of need. I couldn't recommend these guys highly enough!

Andy Rasmussen

14:41 22 Jan 19

David Grell

20:29 20 Jan 19

Good, honest, reasonable. Five star service center for sure.

Chad Austin

17:28 14 Jan 19

I am another in the list of long time customers (15+ years). Their longevity and repeat customer base speaks for itself. Auto repair is not cheap and I have always done my research when doing a repair, but I have found Southcross to be trustworthy and reasonable. Furthermore, they have always completed repairs within a day, two at the most.

Roger Foster

01:34 05 Jan 19

I have taken my autos to Southcross Auto Service for over 12 years. I find there service to be very reliable and friendly. They provide the kind of service I can depend upon.

Joe Nino

21:18 01 Jan 19

They were able to fit me in when I needed them at the last minute! Very kind and courteous!

Luke Jenkins

16:11 30 Nov 18

They gave a free oil change in the mail, have a clever saying on their billboard, have great coffee, personable staff, and are honest. I appreciate the way they do business!

Clay Curran

12:57 29 Nov 18

Great guys and always prompt and fair!

Jennifer Allen

18:58 28 Nov 18

Mark Witmer

00:34 22 Nov 18

I had an unusual ask, and a mechanic named Matt (or was it Tim?) went out of his way to help me loosen (and re-tighten) my rear lug nuts when my electric impact wrench couldn't loosen them. He grabbed a tool, and met me outside (in the cold) to help me. The lug nuts were no match for this guys strength. I asked how much it would be for the labor, be he did it pro bono and didn't even take a tip when I offered. I wanted to give back in some way, so I thought this review would be a good way to do that. Thanks very much!

mark anderson

21:33 16 Nov 18

The gang did a good job at a fair price.

Giovanni Grecco

16:30 14 Nov 18

They know what they are doing. Found the problem and got it done. Comparable prices.

Curtis Stewart

21:22 06 Nov 18

Long-term customer. I’ve had Steve’s team do all my vehicle maintenance for years. I keep coming back because of the great work and friendly environment.

Patricia Winterbauer

21:23 02 Nov 18

Steve and Tim are great! I had concerns about the suspension on my trucks and I needed some fluid changes as well. Steve and Tim listened to my concerns, called me with their findings and suggestions. I felt like they were there to serve me, the customer vs a dealership, or chain, where it seems they only want to make a buck. I will take any future vehicle maintenance or concerns to this shop.

Hailey Feldt

16:53 23 Oct 18

Southcross is honestly the best shop I have ever been to! Everyone is absolutely wonderful and extremely helpful! They take the time to get to know their customers by name and car!

Maurine Samlaska

12:09 01 Oct 18

This is the best auto service place to go to for all vehicle services! The staff is excellent to work with. Steve and the mechanics have exceptional personalities that has always been a warm touch to my heart. They are honest and upfront with your every need. I have been going to them for 3 plus years and will not change. I recommend them for all your auto care needs.

Samantha Freeman

19:17 20 Sep 18

This place is Amazing

Douglas Onsongo

14:13 20 Sep 18

Reliable and honest service. Will recommend the repair shop at all times. Steve and Tim are great

John Harris

23:55 19 Sep 18

Absolutely tremendous customer service. Steve and the crew take the time to clearly explain what is needed and never hit you up for un-necessary work. I have been taking my vehicles here for over 12 years and trust them immensely..Also, free loaner cars can be used if needed..what a plus!...Highly Recommend...

Emilie Sipe

17:05 14 Sep 18

SUPER fantastic service! Southcross auto is my, hands down, favorite auto repair shop.

Jerad Berndt

18:37 13 Sep 18

These guys were great and timely, I was able to get my vehicle in and have the wonderful technicians replace a stock item with a custom part on my vehicle, I now have better gas mileage at an affordable price thanks to Southcross Auto Service!

Ashley Elizabeth

21:37 20 Aug 18

Got my car repaired today and had nothing but excellent service. All the workers were friendly and helpful. I will definitely be coming back here again!

jt hunt

20:21 02 Aug 18

I had a great experience with Southcross. They were prompt and courteous. I needed the car done at 2:30pm and it was done by noon.I will use them again.

Clint Hodgdon

21:21 18 Jul 18

I've been going there for about 10 years, and appreciate both the advice and service I've received. They have even sent to away because THEY found GM had extended a warranty on a part and a dealership would fix it for free. When the car needs a repair, I often get options, and I've never felt pressured to fix anything.

,James Brault

13:11 23 Jun 18

In my opinion they are trustworthy, perform good work and provide good customer service.

Douglas Lenz

13:11 23 Jun 18

Southcross Auto did a great job getting my car in and fixed the same day for a reasonable price. Thanks.

Dan Geegan

20:19 20 Jun 18

The guys at Southcross Auto are great. They always come across as friendly and honest. I have no reservations bringing my autos to them when the work they need is beyond my DIY talents.

Sarah Martinez

04:32 19 Jun 18

Awesome store, awesome staff. Every time I come in here, I have a great experience!

Jim Modugno

18:41 14 Jun 18

Great service and friendly people. I know I can trust that they do the right repair and nothing else.

Hank Wendt

19:00 05 Jun 18

Was working out of town, they did the job in half the qouted time, and called a few days later to make sure everything was working good. Excellent service, would definitely drive 100 miles out of my way if I had a problem in the area.

Mark Kennedy

18:07 05 Jun 18

Great service, honest people, fair prices! Highly recommend.

Cassie Cecchettini

16:27 23 May 18

I've been going to this place for years and even after moving to Hopkins, I'll still go here for excellent prices and friendly service!

Bryan Prettyman

00:18 18 May 18

Steve, Tim and the guys at Southcross have earned my trust and respect. Always a smile and an offer to go above and beyond. I can honestly say that I dont think of going anywhere else, even if more convenient.

Matt Burch

22:11 09 May 18

Excellent service. Knowledgeable staff with no BS. They went out of their way to help me with a part under warranty and I will be back!!

Craig Heitkamp

18:50 09 Apr 18

Always great work from these guys - I have gone to them for years for both of our vehicles, and they always deliver. I highly recommend them.

Ryan Currens

20:04 30 Mar 18

Southcross is the only place I take my car. They always do good work at a fair price.

Ryan Currens

19:47 30 Mar 18

Steve and Tim at Southcross are real pros who run a great shop. They are the only guys I use. They do the job right the first time, every time. Quality work and a fair price.

Kim Rymer

00:46 30 Mar 18

We've been getting our family's cars repaired at Southcross for about 15 years. They have earned our trust and have ALWAYS treated us extremely well. Steve and Tim ALWAYS give us the honest scoop. If multiple repairs are needed and we don't have the cash to do everything at once, they help us prioritize the repairs (what is a must have and what can wait). Steve and Tim never try to oversell services. They ALWAYS perform the repairs in a timely manner and at a fair price. We recommend them highly.

Gordon Hanson

19:33 20 Mar 18

Great shop. Very straight forward and friendly staff.

Jeremy Gustafson

04:01 11 Mar 18

I have been taking my vehicles here and have always had great service. Would highly recommend anyone to bring there vehicles here.

Natalie Werness

20:03 05 Mar 18

I always trust Southcross with my auto repairs and maintenance. The staff is always friendly, accommodating and honest. I genuinely feel like they have my best interest in mind! They explain things in-depth and give me options. I have had several urgent needs and they have always managed to fit me in the schedule and even give me a loaner when I'm in a bind. You won't be disappointed!

Douglas Cornelsen

21:50 28 Feb 18

I bring my car to South cross auto because I am always pleased with the work they do. Steve always tells me what I need to hear and only does the work needed. I would recommend and I do highly recommend Southcross auto for any auto repairs you need.

Paul Hughes

15:52 27 Feb 18

Had my car towed there by AAA after it quit on the road. They were helpful, courteous and did not charge anything after they immediately saw up on the rack the drain plug had worked loose. Under warranty & car had to be towed back to the KIA dealer who changed the oil. Super helpful & experienced at this repair place! Who doesn't charge these days???

Eldon Nash

04:20 21 Feb 18

The most daunting part about auto repair is finding a place you can be confident you can trust. I have been going to Southcross for several years. They have never tried to up sell me anything. Last year I took my vehicle in for new brakes they actually called me and told me that only the front brakes needed replacing. When was the last time your mechanic told you you didn't need as much work done as you thought? I trust Southcross, and you can too.

John Conzemius

12:35 15 Feb 18

I've been with Steve and Tim and the crew for over ten years. I trust them so much that my daughter takes her car there now too!

Skip Nienhaus

20:37 13 Feb 18

I started going to Steve when he was on the Burnsville Parkway and followed him to his new facility - Southcross Auto. I am confident that I receive top service every time. More important, I receive honest service, they fix only what needs fixing. I routinely refer people to Southcross.

Laura Schostag

17:44 06 Feb 18

The entire staff at South Cross Auto is FANTASTIC in every sense of the word. They are very knowledgeable and trustworthy. I know when they recommend a service that it needs to be done and they are not trying to get more money out of me. I HIGHLY recommend them!

Alex Pechauer

19:27 01 Feb 18

Update: This is now officially the only auto repair shop I'll go to. If you're looking for a good, trustworthy mechanic in the area go here.I stripped the bolt head on my oil pan plug trying to change my own oil. These guys swapped it out for my new bolt during my lunch break. They gave me good advice, reasonable price, and friendly customer service.

Larry Marko

16:41 01 Feb 18

I have been a customer at Southcross for over 20 years and Steve and his crew have always been up front and honest about what they recommend for what to do with your car. I can always count on them to 'fix the real problem' every time. I have had repair work done at other shops and also at dealers, and I always get pressured to 'do more' than what I came in for. I always feel I can ask questions about what is being done and I will receive a detailed explanation. I highly recommend Southcross to those looking for quality repair/maintenance work at a fair price.

Mark Kennedy

03:56 07 Dec 17

Great service. Honest and fair.

Austin Melton

20:54 10 May 17

Erik Ostigaard

15:14 30 Mar 17

I have been going here for years and feel they are very honest and fair.

Amy Beaver

15:49 27 Jan 17

I've been going to Southcross for 18 years and I've always been extremely happy with their service. Steve and the crew are all very helpful and knowledgeable.

Kevin Bickford

23:03 21 Apr 16

Steven A

23:35 30 Jan 16

Steve the owner is all about customer service. This is the only shop that I had been to that made me feel comfortable leaving my car there. SERIOUSLY! The shop is clean and neat. The staff was friendly, knowledgeable, and professional. They have loaner car's or will pick or drop you off at home or work. And the loaner is cheap or free if the bill gets up there! Southcross Auto Service has now become my shop.

Dennis Brletich

13:54 24 Jun 15

Top notch mechanics/technicians @ very fair prices. Jason is a biker and top notch welder permenantly fixing my V&H True Duals wich now sound great!

Allison Thomas

17:10 27 Jun 14

I went to Southcross because my transmission started acting up. I only had the car for a few months. Luckly it was under warranty. And they handled the whole thing, they also fixed it in a timely manner as well. I recommend them for any service you need on your cars.